1. When will my conference app be ready?
In compliance with Terms of Service document and information that we sent before you sign an order, your conference will be ready in standard time of 1-2 weeks before the start date of your conference. We cannot give you the exact date due to a publication process of Mobile Stores that is independent from us.
Mobile Stores are separate companies and there may be a time difference of publication in iOS and Android platforms.
The mobile agenda may be ready earlier if you order Fast Track option.
2. When will I be able to edit my conference data?
In compliance with information that we sent along with access to Conference4me Organizer Panel, you may edit your conference data at any time, even during the conference. Updates via Conference4me Organizer Panel are visible in the app in 15 minutes.
Please remember to reload the app.
3. Can I test the app?
Of course! We prepared a few possibilities to test our app:
- SHOWCASE OF NON-BRANDED APP
We can prepare agenda of your conference visible inside Conference4me application for Android and iOS platforms. It is non-branded app version.
If you want to see an example of non-branded app with all PRO features you can download our application here: https://conference4me.psnc.pl/download/. Please use there search engine on the list of all conferences and search for „Showcase Conference4me”.
If you want to test only integration with your agenda CMS, we can prepare a demo for you.
- SHOWCASE OF BRANDED APP
We can prepare also branded app versions for Android and iOS platforms. Branded apps have custom icon and name. Also when user starts branded app of your conference it starts immediately your conference data.
If you want to see an example of branded app with all PRO features you can download our test application. It has also customized colors (violet main colour, dark blue as second colour, dark pink as accent colour).
It is available here: Showcase Branded App. You can also use search engine in mobile store of your device. Please search for „Showcase Branded App”.
- DEMO OF AGENDA
Demo contains ONLY agenda to test how your Conference Management System content looks like in our app. Other tabs are empty. Demo is free of charge and enabled for 7days.
- TESTS ON FINISHED APP
If you’d like to test application for your particular conference before the date stated in point 2.When will I be able to edit my conference data?, please order Fast Track option. More details about Fast Track price and deadlines are available in Terms of Service.
4. Updating conference agenda during your event
If new updates of the agenda occur and you don’t see them in the app, then you need to reload the app:
5. How can I attach any document for participants to the app content?
If your documents are related directly to presentations than please use possibility of adding pdf attachment to your presentation via your Conference Management System.
In any other case please use our “Additional information” section, create there an entry with link to your external resource that contains this document.
1. What is Conference4me Organizer Panel?
Conference4me Organizer Panel is website-based service that enables you to insert all conference data and access additional features.
Organizer receives an access to his conference setup after confirming an order and providing basic materials (logo+access to agenda).
Via Conference4me Organizer Panel Organizer can insert any other data on your own at any time:
- main conference description/welcome message
- partners with logotypes
- venue maps image/s
- maps/plans with marked exhibitions
- Twitter data
- other information (like Venue, Hotels, Transport, Accommodation, etc.)
- link to your external resource with survey
2. What is ‘Anonymous Statistics’ feature?
We just simply count number of devices where participant added event to his/her MyAgenda. WIthout gathering any personal data you can estimate interest in event and size of assigned room.
3. What is ‘Rating and comment’ feature?
4. What is ‘Push notifications’ feature?
Push notifications let your application notify a user of new messages or events even when the user is not actively using your application.
On Android/iOS devices, when a device receives a push notification, your application’s icon and a message appear in the status bar/notification center. When the user taps the notification, they are sent to your application. In application’s menu you can find Inbox feature, where users will see full history of messages sent through the Conference4me Organizer Panel.
From Organizers point of view you should know that you sent notifications via Conference4me Organizer Panel.
From users point of view it’s important to not overwhelm them with the messages.
In practice you can use push notifications for example to inform users about the last minute room change or remind them about the conference dinner.
|When Organizer sends notification participants it pops-up on top part of their device.||Slide down from the top bar to preview your notification.|
To see history of Push notifications go to main app menu element“Inbox”:
5. What is ‘Chat’ feature?
6. What is 'Notes' feature?
7. What is 'Clickable exhibition maps' feature?
Feature that shows particular exhibitor/stand localization on exhibition map.
Must have added via Conference4me Organizer Panel:
- exhibitors list complimented with stands/booths
- exhibition map image with marked exhibitors that corresponds to stands/booths data
Please check 3. How to find exhibitor on map? in CONTENT section of this FAQ.
8. What is 'Link to external surveys' feature?
9. What is 'Voting for the best exhibition' feature?
Your participant can add one anonymous vote for stand/booth.
Please also see 2. How to vote on best exhibitor/performance during your event?
10. What is "Business QR cards" support?
This feature may be added if you prepare individual QR codes for your conference participants.
These QR codes should be compatible with VCard3 format.
To ensure problem-free operation please ensure that participants environment is in good lighting and qr codes are printed in good quality.
2. How to vote on best exhibitor/performance during your event?
3. How to find exhibitor on map?
Applicable only if you ordered “exhibition list” and “clickable exhibition maps” features.
|In main application view choose “Exhibition”|
|Proceed to one of stands/booths|
|See as miniature or “Tap the map to enlarge”||Tap “Show on map”|
|On the map you should see a pin.|
|You can use pinch gesture to zoom in map|
4. In what language will the app content be displayed?
Language of app design is English by default but if main device language is the one from supported languages list, than it shows all menu texts in this particular language.
Please remember that it does not “translate” content provided by Organizer.
Supported languages list:
English, German, Spanish, French, Portuguese, Chinese, Polish
5. Which system versions does Conference4me app cover?
Please check http://conference4me.psnc.pl/download/